Investigate
Automatically collect what matters across the site and uncover the real symptoms.
Operations workspace for web support
Knowing a site is down
is the easy part.
Knowing why isn’t.
Udy investigates what’s actually happening, gathers evidence, and turns it into a clear explanation so you can fix the right thing, faster.
Secure. Private. Built for operators.
What Udy does
Diagnose
Turn technical evidence into a clear explanation of the likely cause.
Monitor
Know when something needs attention before a customer tells you.
Answer with confidence
Work from evidence, not guesses. Show exactly what supports the conclusion.
An answer you can check.
Plenty of tools will give you an explanation. Udy shows you the evidence behind it. Every conclusion is backed by what happened, not just by what sounds right.
- 500+
- Signals captured
- 15+
- Checks per site
- 100%
- Evidence backed
How it works
From a vague report to something you can send.
It looks; it doesn’t touch. Udy investigates without changing anything on a client’s site.
-
01
It starts with the report
Hand Udy the complaint exactly as it arrived. It works out which site is involved and goes and looks — pages, network, certificates, the things a visitor would actually hit.
-
02
Evidence before conclusions
Findings are gathered first and kept. Each one stays attached to the conclusion it supports, so nothing rests on a guess that merely reads well.
-
03
An explanation, ranked
What is most likely wrong, how certain that is, and what to do next — written so you can act on it, or send it to a client as it stands.